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Hamada New Castle Hotel is a business hotel in Hamada-shi, Shimane Prefecture.

Booking guide

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How to Make a Reservation

(1)Procedure for online reservations

We take great care in handling customers’ personal information. Please read our privacy policy before booking.

  • Reservation process

    1. Choose[Accommodation Plans], [Room Type] or [Room Availability]
      Accommodation PlansRoom TypeRoom Availability
    2. Specify the number of guests who will use the room, then continue to the next step. Confirm the number of guests, and then continue to the next step.
    3. If you are already a member, enter your E-mail and password. If you are not a member, click on “Yes, I’d like to register.” or “No, reserve without registering.”.
    4. After entering the required information, click “Next.” After confirming the information, click on “Reserve” to complete your booking.
    5. You will receive a confirmation email a few minutes after you complete your booking.
    * You can also do this
    using a smartphone or
    feature phone.
    Official mobile site QR Code
  • Member registration process

    1. Enter your email address on the online member registration form.
    2. Fill in the required information, then click on “Confirmation Screen.” After confirming that the information is correct, click on “Register” to complete the registration process.
    3. You will receive a confirmation email a few minutes after you complete your booking.

    You will be able to make reservations using your E-mail and password.
    Click here for new member registration

    Looking up or canceling reservations

    You can look up or cancel your reservation via the hotel website.
    However, reservations may not be modified online. Instead, please contact the hotel by telephone to request any changes (Tel: 0855-23-5880).

    Looking up or canceling reservations

After the reservation procedure is completed, your booking will be confirmed when you receive a confirmation mail.


  1. Please be aware that if you enter an incorrect email address when registering, your reservation confirmation mail will not reach you.
  2. We use SSL encryption in our communications to ensure the protection of our customers’ personal information.

(2)Telephone reservations

TEL 0855-23-5880 *The receptionist is in Japanese.

(3)Further discounts may be available on same-day reservations.

We update our rates in real–time depending on hotel occupancy, and may reduce rates at the last minute.
Please select the room plan of your choice and check the same-day rate displayed on the availability calendar.

Reservations and inquiries TEL 0855-23-5880 To email inquiries

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